Frequently Asked Questions

Our Chocolate Fudge Cake

  1. What are the serving sizes of That Chocolate Cake?

    Our Crew-sized cake weighs approximately 500g and serves 4 to 6 pax. Our Party-sized cake weighs approximately 1.2Kg and serves 8 to 10 pax.

  2. Is That Chocolate Cake available in other sizes?

    Our cakes are customisable in various sizes, with up to 4KG, which serves 30 to 40 pax. Prices will be quoted separately depending on the complexity of the shape and size of the cake. You should expect to pay S$80–90 per KG for customised cakes.

  3. What dietary requirements should I consider?

    That Chocolate Cake is dairy-free, and contains gluten, eggs, and a small amount of alcohol. The cake is suitable for consumption by both the elderly and the children. The alcohol can be omitted at your request and slight variations in flavour should be expected.

  4. Does That Chocolate Cake contain beef or pork Gelatin?

    That Chocolate Cake does not contain beef or pork Gelatin.

  5. Do you have non-dark-chocolate options?

    We use only dark chocolate from Barry Callebaut in our recipes. If you are not a fan of the dark chocolate bitterness, be sure to choose the Sea Salt Chocolate flavour as the savoury blend goes easier on your tastebuds.

  6. What are some of my customisable options?

    All our cakes are baked individually, so besides the three flavours, you can let us know your sweetness preference or the type of guests you will be serving so we can make the recommendations. Some customers have requested for their cakes to be in particular shapes (e.g. heart, key, or numbers), or for chocolate-drawn words/pictures to be placed on top of their cakes.

  7. How long can I keep the cake for?

    Our cakes can be kept for 7 days in the refrigerator. We recommend that you consume the cake within 2–3 days of cutting. Most customers finish the cake on the day of cutting because it is light and delicious.

Orders, Delivery, And Self-Collection

  1. How do I know my order is submitted?

    You will receive a message via SMS and e-mail within 48 hours of submission, which contains your submitted order and payment instructions. Should there be any special customisations, you will be informed of any additional charges before the order is confirmed.
    The order is only finalised upon confirmation of payment; no changes can be made thereafter.
    You will receive a digital receipt via SMS and e-mail.

  2. How much in advance will I be able to place an order?

    You can place an order at least 5 days in advance and at most 1 month in advance.

  3. What are the payment options?

    All prices are quoted in Singapore Dollars (SGD) and are inclusive of Goods And Service Tax (GST). You can make payment via PayNow or PayLah.
    BTC and ETH payments are also accepted on customer’s request.

  4. Do you deliver to all parts of Singapore?

    We deliver to all parts of Singapore except Jurong Island, restricted areas, and non-mainland areas. Delivery fees are $10, and additional surcharges like peak-hour-CBD or Sentosa-island delivery may be included.

  5. Where can I self-collect the cake from?

    You can collect the cake from
    a. Blk 202/203 Serangoon Central (Serangoon MRT)
    b. Lowland Road Exit, Pickup Point (Kovan MRT)

  6. Can I make amendments for the delivery or self-collection?

    You can make amendments up to 3 days before the delivery/collection date, subjected to the availability of our couriers. For any amendments within 3 days of the delivery/collection date, we will try our best to make arrangements and additional charges WILL be imposed on the customer.